Terms and Conditions

Wyatt Machine Tools NZ Ltd Terms and Conditions of Trade

Wyatt Machine Tools NZ Ltd owns and operates this site, and is located at 388 Church St, Penrose, Auckland, NZ, telephone (09) 525 1000
Wyatt Machine Tools Limited (“the company”) shall only supply goods to you (“the customer”) on the following terms and conditions unless we agree, in writing, to vary these terms and conditions prior to completion of your order. By proceeding to checkout, you are deemed to have accepted these terms.

1. Price
1.1 The company reserves the right to change its prices without notice.
1.2 Unless otherwise stated, prices do not include freight costs.
1.3 All prices are in New Zealand Dollars.
1.4 All prices at payment include GST.

2. Payment & Delivery
2.1 Payment of the purchase price shall be made when an order is placed. The customer authorises the company to deduct the price and freight from the credit card or bank account nominated by the customer.
2.2 Delivery charges with New Zealand will be calculated and shown as a separate item before you choose to enter your payment detail and send the order to be processed. Delivery will be by a courier chosen by the company.
2.3 "Delivery" means the date upon which the customer collects the goods or the date the goods are physically delivered to the address nominated by the customer.
2.4 The company will endeavour to comply with all delivery dates agreed in writing but such dates will not be binding on the company.
2.5 The company uses a recognised New Zealand courier company to handle all New Zealand shipping, and will not deliver to PO Boxes. No order will be accepted for delivery outside New Zealand.
2.6 All goods are fully trackable and insured until Delivery. You will be issued with a track and trace number when your order is shipped.
2.7 Rural delivery may incur an extra charge. If you live in a rural area, you must select that option in the checkout process to avoid delays with your order.
2.8 We may deliver each item ordered separately if we choose for supply or other reasons. If this is the case you will not incur any extra delivery cost.

3. Product Availability
3.1 Prior to the supply of goods in limited ranges or goods made to order, the company may require a deposit from the customer.
3.2 From time to time products described on the site may not be available. While the company does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

4. Cancellation and Return of Products
4.1 You may cancel this order without charge at any time up to the despatch of goods to your address. Any charge to your credit card will be credited.
4.2 You may cancel this order if the goods have already been despatched, but not received at your address and the company will credit your credit card for a sum equal to the cost of the product excluding handling and delivery costs.
4.3 You may return goods because you have changed your mind and do not wish to purchase the goods: You must return the goods to the company in their original condition and packaging and they must be received by us within 7 days of delivery. The company may at its option either credit your credit or debit card, or provide you with a voucher, for a sum equal to the cost of the product excluding handling and delivery costs.
4.3 You may return the goods if they are faulty or damaged, or where the goods delivered are not those you ordered: You must return the goods to the company in their original condition and packaging and they must be received by us within 7 days of delivery. The goods may be repaired or replaced without further charge, or your credit card will be credited with the cost of the goods including the cost of handling and delivery.
4.4 All goods returned must be in original condition and packaging and include all accessories and the invoice or delivery docket. All goods except faulty goods must be unopened.
4.4 No claim relating to goods will be considered unless made within seven (7) days of Delivery.
4.5 No goods will be accepted for return without the prior approval of the company.
4.6 All goods must be returned before a refund or replacement is issued.
4.7 All goods must be returned in original packaging and in resale condition. If you have altered the goods or damaged the goods in any way they will not be accepted for return (only items returned under warranty may contain minor wear and tear that in no way caused the product to be damaged).
4.8 All costs incurred in returning a product (excluding fault or damaged products) to the company are the responsibility of the customer.
4.9 If returning goods for a refund, please allow up to 3 business days for receipt of goods, plus an extra 3 business days for a refund to be credited to your card. The company will notify you as soon as your return has been received. Please note that, except if the item is faulty or incorrect, shipping is non-refundable.

5. Title and Risk
5.1 You order is not binding until accepted by the company.
5.2 All goods remain at the company’s risk until delivered to you.
5.3 Delivery of the goods shall be deemed complete upon Delivery and/or when possession of the goods is given to a carrier, courier, or other bailee for purposes of transmission to the customer.
5.4 The time agreed for Delivery shall not be an essential term of these terms and conditions unless the customer gives written notice to the company making time of the essence.

6. Privacy Policy
6.1 Customer’s details required to create an account are used exclusively for the purpose of completing an order. The company will not sell, share or pass on your information to any third party in any form without your express permission.
6.2 All credit card transactions are processed by DPS and the company does not store credit card details in any form. When entering your credit card details on this website they are protected by a secure, encrypted connection to ensure they can not be intercepted by a third party.
6.3 From time to time the company may send out newsletters to inform customers of new products and specials. Subscription to this is voluntary and can be cancelled via your account menu at any time. Emails are handled by the company and not a third party.

7. Limitation of Liability
7.1 The company’s liability to the customer shall be limited to the replacement of any goods supplied to the customer.
7.2 The company shall not be liable for delay or failure to perform its obligations if the cause of delay or failure is beyond its control including suppliers not supplying their products or services on time.
7.3 Any links provided on this website are purely for research purposes only. The company in no way controls the content of any external site and will in no way be held liable for any loss and/or damage received from those linked sites.
7.4 The guarantees contained in the Consumer Guarantees Act 1993 are excluded where the customer acquires goods from the company for the purposes of a business in terms of sections 2 and 43 of the Consumer Guarantees Act 1993.

8. Miscellaneous
8.1 Failure by the company to enforce any of these terms and conditions shall not be deemed to be a waiver of any of the rights or obligations the company has under these terms and conditions.
8.2 If any provision of these terms and conditions shall be invalid, void or illegal or unenforceable, the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
8.3 The Laws of New Zealand govern our trading and the customer agrees with the company to submit to the non-exclusive jurisdiction of the Courts of New Zealand and agree that any legal proceedings may be heard in those Courts.
8.4 The copyright in all images and designs used on this site is owned by either the company or one of the company’s partners. No images, content or information may be copied or re-used in any form without the company’s prior permission. This includes linking to images on this website directly from your site.
8.5 The company reserves the right to update these terms and conditions from time to time.
8.6 The company reserves the right to contact the purchaser of an order to confirm the validity of delivery details supplied and we will perform security checks on any orders that raise a security alert based on purchase type of level. The company reserves the right to cancel and refund any order that appears to be fraudulent.

09 525 1000
  for expert advice
Fax 0800 11 90 10
Email info@wyatt.co.nz
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Head Office and Showroom
388 Church Street
New Zealand
Showroom Hours
Monday to Friday,
8:00am to 4:30pm